Office Hours/After Hours

Monday, Tuesday, Thursday, Friday

Sick Walk-in 8:00am-9:30am No appointment necessary
Appointments 10:00am-4:45pm

Wednesday

No Sick Walk-in
Appointments 8:00am-4:45pm

Saturday

Appointments 10:00am-Noon (Wake Forest Location only)

WEEKDAY HOURS AND APPOINTMENTS

For your convenience, our office is open Monday through Friday from 8:00am-5:00pm. Each day, except Wednesday, begins with a sick walk-in clinic from 8:00am-9:30am. This clinic is designed to allow for the rapid diagnosis of sick children, such as those with fever, colds or ear infections. Patients are seen on a first-come, first-serve basis by the first available provider. You do not need to make an appointment for your child to be seen during the sick walk-in clinic.

We recommend that you do not use the sick walk-in clinic for complex or long-standing problems. We can serve you and your child better by giving him/her a longer, scheduled appointment with their regular provider.

After the sick walk-in clinic patients are seen by appointment only for well child visits, follow-up care, chronic illnesses and other health concerns that require more time and attention. Time slots are also set aside for same day sick visits, but you should call as early in the day as possible to make an appointment. We strongly encourage you to call several weeks to months in advance for physical appointments. When making an appointment, ask to see your child’s regular provider.

We know your time is as valuable as ours, and we make every effort to honor all of our commitments. You can help by arriving 15 minutes prior to your child’s appointment. Please call our office if you must be late or if you need to cancel or reschedule an appointment.

WEEKEND HOURS AND APPOINTMENTS

For urgent medical care our office is open on Saturday from 10:00am-Noon. Closed on Sunday. The telephone lines at the office will be open at 9:00am to begin scheduling appointments for children whose illness is too serious and cannot wait for a weekday appointment.

AFTER HOURS

If you would like to speak with a Registered Nurse please call our after-hours nurse advice line at 1-888-267-3675. This after-hours service is provided by UNC Healthlink and is available only when our office is closed. Feel free to contact them Monday-Friday between 4:45pm and 8:00am (on Saturday until 9:00am) and Saturday from 11:45am until 8:00am Monday morning. Their nursing staff are well-trained professional nurses who provide triage to our families.

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